Contact us

Assistance

For any request for ASSISTANCE during your stay, you must IMMEDIATELY inform the medical assistance centre
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Dedicated phone number 7/7 and 24h/24

Assistance service

01 48 82 62 27
(From France)
+33 1 48 82 62 27
(From abroad)
medical@mutuaide.fr
Important: Without prior call, your medical file can not be supported.

Compensation

In order to declare an INSURANCE claim, we invite you to do so via this website, by e-mail or by post

Logo Assurinco

Monday - Thursday (2pm to 6pm)
Friday (2pm to 5pm)

Compensation service

05 32 09 63 73
(From France)
+33 5 32 09 63 73
(From abroad)
monassurancevoyage@assurinco.com
122 bis Quai de Tounis
31000 TOULOUSE
Important: The declaration must be made within 5 BUSINESS DAYS following the occurrence of the accident.
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