See a claim

Dear policyholders,
Given the current situation, our response times are longer. The current processing time for files and sendind refund is abnormally extended deadlines of several weeks.
Nevertheless, all our teams are mobilised to manage your claims files as efficiently as possible.
Rest assured that we do everything possible to give you a satisfactory response as soon as possible.


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If you encounter a problem accessing your insurance file, please contact our Customer Insurance Claims Department. From Monday to Thursday 9.00 a.m. to 6.00 p.m. and Friday 9.00 a.m. to 5.00 p.m..
Tel. : +33 5 32 09 63 73 / Email :